Our Facilities & Rules


Wi-Fi, Linen, City Maps, Bag Storage* (*with a current reservation)


Swimming Pool, Key Card Access, Common Room, Bicycle Parking, Air Conditioning, Book Exchange, Hot Showers, Self-Catering Facilities, Outdoor Terrace, Jobs Board, Parking (*subject to availability), Safe Deposit Box, Washing Machine, Dryers, Elevator


Internet Access, Swimming Pool, Laundry Facilities, Luggage Storage, Reception, CCTV Security, Housekeeping


1. No drugs in the hostel.
2. No smoking indoors, if the fire alarm is activated by smoking, vaping, or candles etc. The fine of $1,500 will be charged to you.
3. Non-guests can come into the common room ONLY with permission from the Reception.
You are responsible for your guests. If you sneak non-guests into the room you will be evicted with no refund.
4. Drink in moderation. If your drinking becomes a problem we have the right to ask you to leave, and we will.
Guests are not allowed to drink on the premises past 11:00pm due to Australian Licensing laws.
5. Your belongings are your responsibility. Keep your eyes on your things – we take no responsibility for lost or stolen items.
6. Let us know if you plan to stay longer than your reservation. If you don’t book ahead your bed may be sold to someone else.
7. If you are caught stealing someone else’s food or drink you will be immediately evicted.
8. We have the right to evict anyone for unlawful, inappropriate, or violent behaviour. If you refuse to leave when asked, you are trespassing and we will call the police.
9. Management reserves the right to refuse entry to any guest at check-in.

By creating a booking with us, you agree to all of our house rules and understand that if any of them are not followed that you will be evicted with no refund and potentially blacklisted from City HQ and the surrounding hostels.